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		This is service design thinking : basics, tools, cases / [editors, Marc Stickdorn and Jakob Schneider]. by Stickdorn, Marc \| Schneider, Jakob. 001: 13550Publisher: Amsterdam : BIS, 2010Availability: Items available for loan: Call number: 658 STI (2). Place hold Add to cart (remove)
		This is service design thinking : basics, tools, cases / [concept and editing, Marc Stickdorn, Jakob Schneider]. by Stickdorn, Marc \| Schneider, Jakob. 001: 41938Publisher: Amsterdam : BIS, 2011Availability: Items available for loan: Call number: 658 STI (1). Place hold Add to cart (remove)
		The handbook of service innovation / Renu Agarwal [and three others], editors. by Agarwal, Renu [editor.]. 001: 45013Publisher: London : Springer, [2015]Copyright date: ©2015Online access: Click to View Availability: Items available for loan: Call number: XX(45013.1) (1). Add to cart (remove)
		Design for services / Dr. Anna Meroni & Dr. Daniela Sangiorgi. by Meroni, Anna, Dr [author.] \| Sangiorgi, Daniela, Dr [author.]. 001: 45258Publisher: London, [England] ; New York, New York : Routledge, 2016Copyright date: ©2011Online access: Click to View Availability: Items available for loan: Call number: 338.4 23 (1). Add to cart (remove)
		Services marketing : integrating customer focus across the firm. by Wilson, Alan M. 001: 14650Edition: 2nd European ed. Alan Wilson ... [et al.].Publisher: London : McGraw-Hill Higher Education, c2012Availability: Items available for loan: Call number: 658.8 SER (1). Place hold Add to cart (remove)
		Designing for service : key issues and new directions / edited by Daniela Sangiorgi and Alison Prendiville. by Sangiorgi, Daniela [ editor.] \| Prendiville, Alison [editor]. 001: 42955London : Bloomsbury Academic, 2017Availability: Items available for loan: Call number: 004.21 SAN (1). Place hold Add to cart (remove)
		Thinking in services : encoding and expressing strategy through design / Majid Iqbal. by Iqbal, Majid [author.]. 001: 43792Publisher: Amsterdam, The Netherlands : BIS Publishers, [2018]Availability: Items available for loan: Call number: 658.5 IQB (3). Place hold Add to cart (remove)
		Design for services / Anna Meroni & Daniela Sangiorgi. by Meroni, Anna \| Sangiorgi, Daniela. 001: 13495Publisher: Farnham : Gower, 2011Availability: Items available for loan: Call number: 658 MER (1). Place hold Add to cart (remove)
		Mass customization : the new frontier in business competition / B. Joseph Pine II ; foreword by Stan Davis. by Pine, B. Joseph [author]. 001: 42212Boston, Mass. ; [Great Britain] : Harvard Business School Press, c1993Availability: Items available for loan: Call number: 653.575 PIN (1). Place hold Add to cart (remove)
		This is service design thinking : basics - tools - cases / edited by Marc Stickdorn and Jakob Schneider. by Stickdorn, Marc \| Schneider, Jakob. 001: 15065Publisher: Amsterdam : BIS Publishers, 2011Availability: Items available for loan: Call number: 658 STI (1). Place hold Add to cart (remove)

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