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This is service design thinking : basics, tools, cases / [editors, Marc Stickdorn and Jakob Schneider].
Contributor(s): Stickdorn, Marc
| Schneider, JakobPublisher: Amsterdam : BIS, 2010Description: 373 p. : ill. (some col.) ; 24 cm. + 1 poster (folded)001: 13550ISBN: 9063692560 (hbk.) :; 9789063692568 (hbk.) :Subject(s): Service industries -- ManagementDDC classification: 658 LOC classification: HD9980.5
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
| Book | MAIN LIBRARY Book | 658 STI (Browse shelf(Opens below)) | 1 | Available | 109734 | |||
| Book | MAIN LIBRARY Book | 658 STI (Browse shelf(Opens below)) | 2 | Available | 099820 |
Includes bibliographical references and index.
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