| 000 | 00745nam a2200217 4500 | ||
|---|---|---|---|
| 001 | 13550 | ||
| 008 | 101123s2010 ne a f 001 0 eng|d | ||
| 020 |
_a9063692560 (hbk.) : _c£40.00 |
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| 020 |
_a9789063692568 (hbk.) : _c£40.00 |
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| 040 |
_aStDuBDS _cStDuBDS |
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| 050 | 4 | _aHD9980.5 | |
| 082 | 0 | 4 |
_a658 _222 |
| 245 | 0 | 0 |
_aThis is service design thinking : _bbasics, tools, cases / _c[editors, Marc Stickdorn and Jakob Schneider]. |
| 260 |
_aAmsterdam : _bBIS, _c2010. |
||
| 300 |
_a373 p. : _bill. (some col.) ; _c24 cm. + _e1 poster (folded) |
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| 504 | _aIncludes bibliographical references and index. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 700 | 1 |
_aStickdorn, Marc. _910624 |
|
| 700 | 1 |
_aSchneider, Jakob. _99874 |
|
| 942 | _n0 | ||
| 999 |
_c3583 _d3583 |
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