| 000 | 01504nam a2200397 i 4500 | ||
|---|---|---|---|
| 001 | 45013 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 150501t20152015enkad ob 000 0 eng|d | ||
| 020 | _z9781447165897 | ||
| 020 | _a9781447165903 (e-book) | ||
| 035 | _a(MiAaPQ)EBC2094062 | ||
| 035 | _a(Au-PeEL)EBL2094062 | ||
| 035 | _a(CaPaEBR)ebr11043615 | ||
| 035 | _a(CaONFJC)MIL789919 | ||
| 035 | _a(OCoLC)907066871 | ||
| 040 |
_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ |
||
| 050 | 4 |
_aHD9980.5 _b.H36 2015 |
|
| 245 | 0 | 4 |
_aThe handbook of service innovation / _cRenu Agarwal [and three others], editors. |
| 264 | 1 |
_aLondon : _bSpringer, _c[2015] |
|
| 264 | 4 | _c©2015 | |
| 300 |
_a1 online resource (858 pages) : _billustrations (some color) |
||
| 336 |
_atext _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 338 |
_aonline resource _2rdacarrier |
||
| 504 | _aIncludes bibliographical references. | ||
| 588 | _aDescription based on online resource; title from PDF title page (ebrary, viewed May 5, 2015). | ||
| 590 | _aElectronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 650 | 0 | _aIndustrial management. | |
| 655 | 4 | _aElectronic books. | |
| 700 | 1 |
_aAgarwal, Renu, _eeditor. |
|
| 797 | 2 | _aProQuest (Firm) | |
| 856 | 4 | 0 |
_uhttps://ebookcentral.proquest.com/lib/rave/detail.action?docID=2094062 _zClick to View |
| 942 | _n0 | ||
| 999 |
_c32501 _d32501 |
||