| 000 | 00886cam a2200265 4500 | ||
|---|---|---|---|
| 001 | 42955 | ||
| 008 | 170816n2017 enka 000 0 eng u | ||
| 020 | _a9781474250122 | ||
| 040 |
_aUK-LoR _erda |
||
| 082 | _a004.21 SAN | ||
| 245 |
_aDesigning for service : _b key issues and new directions / _c edited by Daniela Sangiorgi and Alison Prendiville. |
||
| 264 |
_aLondon : _b Bloomsbury Academic, _c 2017. |
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| 300 |
_axxii, 258 pages : _b illustrations ; _c 25 cm |
||
| 336 |
_atext _rdacontent |
||
| 336 |
_astill image _rdacontent |
||
| 337 |
_aunmediated _rdacontent |
||
| 338 |
_avolume _rdacarrier |
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| 500 | _aIncludes bibliographical references and index. | ||
| 650 | _aService industries. | ||
| 650 | _aCustomer services. | ||
| 650 | _aProduct design. | ||
| 700 |
_aSangiorgi, Daniela, _e editor. _99749 |
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| 700 |
_aPrendiville, Alison _eeditor |
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| 942 | _n0 | ||
| 999 |
_c30364 _d30364 |
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