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Service design : from insight to implementation / Andrew Polaine, Lavrans Løvlie, and Ben Reason ; foreword by John Thackara.

by Polaine, Andy [author.] | Løvlie, Lavrans [author.] | Reason, Ben [author.] | Thackara, John [author of introduction, etc.].

001: 44827Publisher: Brooklyn, New York : Rosenfeld Media, 2013Copyright date: ©2013Online access: Click to View Availability: Items available for loan: Call number: 658.401 23 (1).
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