Norman, Donald A. <br/><br/>
Emotional design :  why we love (or hate) everyday things / 
Donald A. Norman. 
 - New York :  Basic Books,  2004. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0465051367 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Product design<br/>Psychology<br/>Product development<br/>Usability
<br/><br/><label>Dewey Class. No.: </label>745.201 NOR