TY - BOOK AU - Mirel,Barbara TI - Interaction design for complex problem solving: getting the work right SN - 1558608311 U1 - 005.12 MIR PY - 2003/// CY - San Francisco, Calif., Oxford PB - Morgan Kaufmann, Elsevier Science KW - Systems design KW - Problem solving KW - Software engineering KW - Human-computer interaction ER -