TY - BOOK AU - Kotter,John P. TI - Leading change : an action plan from the world's foremost expert on business leadership SN - 9781427202321 PY - 2007/// PB - Macmillan Audio KW - Audio book KW - Audio Books KW - Business KW - Leadership KW - Management N1 - In this audiobook, Kotter identifies an eight-step process that every company must go through to achieve its goal, and emphasises again and again the critical need to leadership to make change happen ER -