TY - BOOK AU - Agarwal,Renu TI - The handbook of service innovation AV - HD9980.5 .H36 2015 PY - 2015///] CY - London PB - Springer KW - Service industries KW - Management KW - Industrial management KW - Electronic books N1 - Includes bibliographical references UR - https://ebookcentral.proquest.com/lib/rave/detail.action?docID=2094062 ER -