Naked conversations how blogs are changing the way businesses talk with customers / [electronic resource] :
Robert Scoble and Shel Israel.
- Hoboken, N.J. : John Wiley, c2006.
- x, 251 p.
Includes indexes.
Souls of the Borg -- Everything never changes -- Word of mouth on steroids -- Direct access -- Little companies, long reach -- Consultants who get it -- Survival of the publicists -- Blogs and national cultures -- Thorns in the roses -- Doing it wrong -- Doing it right -- How not to get dooced -- Blogging in a crisis -- Emerging technology -- The conversational era.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
GBA588332 bnb
Uk
Blogs. Business communication. Internet--Social aspects.