TY - BOOK AU - Chipchase,Jan AU - Steinhardt,Simon TI - Hidden in plain sight: how to create extraordinary products for tomorrow's customers SN - 0062125699 (hardback) : AV - HF5415.153 .C45 2013 U1 - 658.575 23 PY - 2013///] CY - New York PB - HarperCollins KW - Product design KW - New products KW - Consumers' preferences ER -