Touchpoint : the journal of service design. - Köln : Service Design Network. - Quarterly. - Vol. 3, No 3 (January 2012) - Vol. 4, No 1 (September 2012) [incomplete] REFERENCE ONLY: NOT TO BE REMOVED FROM THE STUDY ZONE ISSN: 1868-6052 Subjects--Topical Terms: DesignJournals.