Total design : managing the design process in the service sector / Gillian Hollins and Bill Hollins.
Publisher: London : Pitman Publishing, 1991Description: xii, 212 p. 24 cm001: 15747ISBN: 9780273033387Subject(s): Design | Design management | Service sectorDDC classification: 658.5752 HOLItem type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode | |
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Book | MAIN LIBRARY Book | 658.5752 HOL (Browse shelf(Opens below)) | 1 | Available | 096215 | |||
Book | MAIN LIBRARY Book | 658.5752 HOL (Browse shelf(Opens below)) | 2 | Available | 089488 | |||
Book | MAIN LIBRARY Book | 658.5752 HOL (Browse shelf(Opens below)) | 3 | Available | 089487 |
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Enhanced descriptions from Syndetics:
Explaining how service products should be designed and how this design process should be managed, the author identifies areas where problems most commonly occur. The book includes the findings of the first research undertaken on the step-by-step process of the design management of service products.
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