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Success at the enquiry desk: successful enquiry answering - everytime

By: Owen, TimPublisher: LA Publishing, 1998Edition: 2nd001: 6744ISBN: 1856043096Subject(s): Information centres | Library science | LibrariesOnline resources: Click here to access online
Holdings
Item type Current library Collection Call number Copy number Status Date due Barcode
Book MAIN LIBRARY PRINT 025.524 OWE (Browse shelf(Opens below)) 1 Available 045917

Enhanced descriptions from Syndetics:

New edition of a text designed to help professionals excel at answering enquiries. The author, the Principal Information Officer at the London Research Centre, looks at the information form, making sure the question is understood, not providing too much information, techniques for getting started, choosing sources, efficient search strategies, meeting deadlines, options when the answer can't be found, and ways to add value to an answer. Includes a bibliography of key reference sources. Annotation c. by Book News, Inc., Portland, Or.

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