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In this controversial new book, Andrew Keen argues that the Internet has had a disastrous impact on all our lives - and outlines what we must do to change it, before it's too late.

Excerpt provided by Syndetics

No, the more the future unfolds, the clearer it has become that Internet is not the answer. The more we use the network, the less value it actually brings to us. It is more like a negative feedback loop, a digital vicious cycle in which it is us, the web's users, who are its victims rather than beneficiaries. Rather than making us wealthier, the digital revolution is making most of us poorer. Rather than generating more jobs, it is a principle cause of our structural unemployment crisis. Rather than creating more economic competition, it has created new, leviathan-like monopolists like Apple, Google, and Amazon. Rather than promoting economic justice, it is a central reason for the growing gulf between rich and poor and the hollowing out of the middle and working classes. Rather than creating transparency and openness, it is creating a panopticon of information gathering and surveillance in which we, the users of supposedly "free" big data products like Instagram, Facebook, and YouTube have been packaged up as the all-too-transparent product. Rather than creating more democracy, it is empowering the rule of the mob. Rather than encouraging tolerance, it has unleashed such a distasteful war on women that many females no longer feel welcome on the Internet. Rather than making us happy, it's compounding our disappointment and anger. Rather than fostering a cultural renaissance, it has created a selfie-centered culture of voyeurism and narcissism. Rather than establishing more diversity, it is massively enriching a tiny group of young white men in black limousines. So if the Internet is not the answer, then what is the question? Excerpted from The Internet Is Not the Answer by Andrew Keen All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.

Reviews provided by Syndetics

Library Journal Review

Keen (Digital Vertigo; The Cult of the Amateur) argues that today's Internet business models have harmed society by ushering in a vastly unequal distribution of economic power and value. He contrasts the industry's early years-a result of government and academic research and featuring a lack of monetization-with its "disruptive" recent incarnation. He declares that the Internet became monetized-and detrimental to most of society-starting in the 1990s, roughly with the rise of the modern web browser and companies such as Amazon and eBay ("Web 1.0"). Today, Keen argues, users provide content to sites including Facebook and Instagram free of charge, while the companies sell our data to make billions of dollars for their handful of executives. These technology companies also have few employees compared to businesses that were subject to the models of the past. Keen acknowledges that the modern Internet is not all bad, but insists it can do better. He argues for more oversight and laws, such as France's "anti-Amazon" law that prohibits free shipping on discounted books. A well-written work, though topics sometimes appear disjointed. VERDICT A must-read for technophiles and business leaders, or those curious about technology's societal effects.-Leigh Mihlrad, FDIC Lib., Washington, DC (c) Copyright 2015. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Publishers Weekly Review

Keen (Digital Vertigo) presents an damning indictment of the Internet and digital technology, arguing that they have failed to deliver on their promises of fostering greater democracy and openness. Keen acknowledges that new technology is reshaping society but asserts, "It hasn't transformed the role of either power or wealth in the world." Instead, we're seeing "deepening inequality of wealth and opportunity." Keen points repeatedly to the Internet's destructive impact on jobs, noting that the private sector employs fewer and fewer people, even as profit levels rise; new technology companies are destroying jobs without creating new ones. And the Internet fosters voyeurism, narcissism, and misogyny; it enables unprecedented and untold information gathering and surveillance. Keen has a deep understanding of technology and concedes that "the Internet is not all bad." But he argues that the negatives outweigh the positives, and that the self-important Silicon Valley entrepreneurs of the 21st century "have much in common with the capitalist robber barons of the first industrial revolution." Though Keen misses several opportunities to genuinely, journalistically engage with the examples he draws, he offers a well-written, convincing critique of Silicon Valley, and a worthy read for anyone with an email account. Agent: George Lucas, Inkwell Management. (Jan.) © Copyright PWxyz, LLC. All rights reserved.

CHOICE Review

It is a difficult situation to be fully in agreement with everything an author says in a book and still not feel that a solid argument was made. The Internet Is Not the Answer, written by Keen, a successful Silicon Valley insider and technology journalist, addresses the ways in which the Internet is leading people down the wrong path to the future, particularly in the context of job loss, the diminishing middle class, and the concentration of wealth. The book is mostly anecdotal, though the anecdotes are well annotated. The author asks some hard questions, but not many, and he does not explore them at a depth that would allow readers to think about interesting tangents, historical parallels, and hard answers. The book seemingly works from the assumption that the best choice is to preserve a no-longer-extant status quo rather than give deep thought on the challenge of moving forward. What it has to say is important, and it is an excellent snapshot of the current state of the IT industry. However, from a perspective of social commentary, Alice Marwick's Status Update (CH, May'14, 51-5062) might be a better choice. Summing Up: Recommended. With reservations. All levels/libraries. --Peter Lawrence Kantor, formerly, Southern Vermont College

Booklist Review

Keen wants you to know that the Internet has not lived up to its early promise. Rather than fostering an environment of intellectual and social democracy, it has spawned a rule-by-mob culture, promoted narcissism and voyeurism, encouraged intolerance and exclusivity, created global monopolies, increased unemployment, and decimated whole industries. The author seems downright bitter about the way corporate behemoths like Google and Amazon promote themselves as uncompanies, as zippy alternatives to old-world corporations. Make no mistake, this is an angry book, but Keen tempers his invective with cold, hard facts (Amazon's contribution to the upheaval in the publishing and retail sectors, for example). Is this a balanced look at the benefits and drawbacks of the Internet? No. There are books that provide that, but this one is designed to give people who think of the Internet as a sort of democratic digital paradise a hard dose of reality (or one interpretation of reality). Sure to be condemned by some for its seemingly one-sided approach, the book nevertheless clearly stakes out a position in the ongoing debate over what the digital age has wrought.--Pitt, David Copyright 2015 Booklist

Kirkus Book Review

A Silicon Valley veteran and journalist sounds the alarm on the pernicious effects of the Internet.Everything you love about the Internetthe connection, the convenience, the way it puts the world of information, goods and services at your fingertipshas its dark, Orwellian side, argues Keen (Digital Vertigo: How Today's Online Social Revolution Is Dividing, Diminishing, and Disorienting Us, 2012, etc.). Yes, the Internet changed the corporate playing field, and some have played by the new rules far better than others, but the book sometimes makes it seem that such success is itself a crime: "As in the medieval world, Google, Apple, and Facebook have detached themselves from the physical reality of the increasingly impoverished communities around them." Keen rightly warns about loss of privacy (often willingly if unwittingly surrendered), about fortunes made through consumers working for free (with every Facebook post or Google search), about a future, if not the present, in which every connection is monitored and exploited. But his laments about the crash of Kodak and the demise of so many record stores suggest that he might as well be pining for the steam locomotive and quill pen. While he admits that much of the cultural change has been driven by consumers, leading to winner-take-all fortunes for whoever satisfies the customer best, those consumers simply don't see the big picture: "Internet evangelists, especially libertarian entrepreneurs like Jeff Bezos, see everything in terms of satisfying the customer. And while Amazon does indeed satisfy most of us as consumers, it is having a far less satisfactory outcome for citizens." For all of his doomsday prophecy, Keen's solutions seem scaled down and conventional: recommendations for "technology Sabbaths or joining the slow Web' movement" and to "use the law and regulation to force the Internet out of its prolonged adolescence." Though the book serves as a corrective to cybertech utopianism, even the author admits, "I certainly couldn't have written this book without the miracles of email and the Web." Copyright Kirkus Reviews, used with permission.