Details for: User centered system design : new perspectives on human-computer interaction /

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User centered system design : new perspectives on human-computer interaction / edited by Donald A. Norman, Stephen W. Draper.

Publisher: Boca Raton, Fla. ; London : CRC, 2009Description: xiii, 526 p. : ill. ; 23 cm001: 24911ISBN: 9780898598728Subject(s): Human-computer interaction | Interactive computer systems | System designDDC classification: 004.019

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Book	MAIN LIBRARY Book	PRINT	004.019 USE (Browse shelf(Opens below))	1	Available		095676

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Enhanced descriptions from Syndetics:

This comprehensive volume is the product of an intensive collaborative effort among researchers across the United States, Europe and Japan. The result -- a change in the way we think of humans and computers.

Originally published: Hillsdale, N.J.: Lawrence Erlbaum Associates, 1986.

Transferred to digital printing.

Includes bibliographical references and index.

Table of contents provided by Syndetics

Preface (p. ix)
Authors and Participants (p. xii)
Introduction (p. 1)
Section I User Centered System Design (p. 7)
Chapter 1 Architectural Design: an Analogy (p. 9)
Chapter 2 Issues in Design: Some Notes (p. 25)
Acknowledgnents (p. 29)
Chapter 3 Cognitive Engineering (p. 31)
Acknowledgments (p. 61)
Section II The Interface Experience (p. 63)
Chapter 4 Interface as Mimesis (p. 67)
Chapters 5 (p. 87)
Acknowledgments (p. 124)
Chapter 6 Notes on the Future of Programming: Breaking the Utility Barrier (p. 125)
Acknowledgments (p. 152)
Section III Users' Understandings (p. 153)
Chapter 7 User Understanding (p. 157)
Chapter 8 Understanding What's Happening in System Interactions (p. 171)
Chapter 9 Naive Theories of Computation (p. 187)
Acknowledgments (p. 200)
Chapter 10 Models of Computation (p. 201)
Chapter 11 Knowledge-Based Interface Design (p. 219)
Section IV User Activities (p. 239)
Chapter 12 The Structure of Users' Activities (p. 243)
Appendix: Collecting History Data (p. 262)
Chapter 13 Psychological Issues in Support of Multiple Activities (p. 265)
Acknowledgnents (p. 284)
Chapter 14 Communication Paradigms for a Window System (p. 285)
Section V Toward a Pragmatics of Human-Machine Communication (p. 315)
Chapter 15 (p. 319)
Chapter 16 Display Managers as the Basis for User-Machine Communication (p. 339)
Section VI Information Flow (p. 353)
Chapter 17 Answers First, Then Questions (p. 361)
Acknowledgments (p. 375)
Chapter 18 Helping Users Help Themselves (p. 377)
Acknowledgments (p. 398)
Chapter 19 Helping Users Help Each Other (p. 399)
Acknowledgments (p. 410)
Chapter 20 Designing for Error (p. 411)
Chapter 21 (p. 433)
Acknowledgments (p. 452)
Section VII The Context of Computing (p. 453)
Chapter 22 From Cognitive to Social Ergonomics and Beyond (p. 457)
Acknowledgments (p. 486)
Glossary (p. 487)
References (p. 499)
Index (p. 513)

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