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Designing for service : key issues and new directions /

Designing for service : key issues and new directions / edited by Daniela Sangiorgi and Alison Prendiville. - xxii, 258 pages : illustrations ; 25 cm

Includes bibliographical references and index.

ISBN: 9781474250122

Subjects--Topical Terms:
Service industries.
Customer services.
Product design.

Dewey Class. No.: 004.21 SAN

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